Get paid $20 plus per hour (according to Glassdoor estimates) working remotely with Applied Systems. As a Customer Support Technician you will be assisting Customers via email, chat and phone with any inquiries related to questions of problems with their software.
Main responsibilities:
Answer email, chat or phone requests from customers.
Assist customers with troubleshooting of issues with the company software applications.
Communicate/escalate issues when needed.
Basic qualifications:
1 year customer service experience
Great at problem solving and customer focused
Experience with systems such as SalesForce, Freshdesk, Talkdesk a plus.
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