Today’s work from home job is with the company Teachable. Teachable is an online platform that allows creators to create and sell their courses online. As a Customer Support Specialist you will help customers with platform issues through Online Chat and Email.

Main Responsibilities:

• Help customers with issues they are having on the Teachable platform

• Learn the functionality and capability of the Teachable platform so tha tyou can assist customers optimally

• Provide feedback cross-departmentally to improve the functionality of the platform

Basic Qualifications:

• 2+ years experience providing high volume email/chat support, preferred SaaS

• Excellent written/verbal communication

• Emotional intelligence and empathy

• Curiosity for learning

Preferred (Bonus Points):

• Helpdesk software experience (ZenDesk, Salesforce, etc)

• Troubleshooting experience

• Love teaching and learning

• Results Driven

Interested? Apply Here

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